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Inside Sales Specialist

Chennai, T.N

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Cram Group India Pvt Ltd provides services to its parent company The Cram Group LLC a leading IT services provider focusing on Architecture Engineering and Construction Industry in the U.S providing managed cloud hosting solution, custom software, application integration, and IT services.

We are looking for a goal-oriented, self-motivated and self-directed inside sales professional who can join our group immediately to help us expand our company by new sales.

The Inside Sales person will focus on customer acquisition by generating opportunities through multiple sales channels, including cold calling potential prospects in the U.S.  

Therefore, international calling experience (min 2 years) to the U.S is a must with excellent communication skill and ability to meet targets, quota, and keen in revenue generation.

Duties and Responsibilities

  • Researching potential leads from business directories, web searches, or digital resources

  • Creating and maintaining a list/database of prospect clients

  • Cold calling; making multiple outbound calls to prospects

  • Learning prospects needs and offer solutions

  • Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.

  • Setting up appointments for discussion

  • Building a sales opportunity pipeline by generating qualified leads

  • Presenting and delivering information to potential clients

  • Working with the manager to prepare sales quotes, agreements and assist when closing the sale

  • Tracking weekly, monthly, and quarterly performance and sales metrics

  • Maintaining database (CRM, Excel, etc.) of prospective client information

  • Working with the manager/client through the closing process and any additional tasks as required


  • Bachelor's degree or equivalent experience

  • Previous experience in inside sales calling the U.S (Mandatory)

  • Experience in selling IT Managed Services, Cloud-based Solutions (Preferred)

  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred


  • Able to multitask, prioritize, and manage time efficiently

  • Able to chase revenue targets, and achieve

  • Comfortable working during U.S business hours

  • Comfortable making cold calls and talking to new people all-day

  • Eager to expand the company with new sales, clients, and territories

  • Energetic and goal-oriented, outgoing, and friendly behavior

  • Email etiquette, and ability to craft own messages for prospecting

  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers

  • In-depth understanding of cloud technologies, IT sales preferred.

  • Knowledge of sales process from initiation to close

  • Self-motivated and self-directed

We offer a competitive salary commensurate to experience. In addition to a competitive salary, this position may be eligible for a performance-based bonus as well as other rewards.